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cancellation policy

Sushi Mamoru refines the subtleties of taste and texture in every component of the Chef Chiba menu. Therefore, we strictly follow the cancellation policy below :

A confirmation email with the payment link for the chosen menu prepayment is required to be settled right away to secure your seats before the space is released or committed anytime without prior notice.

Kindly note that all sales are final and non-refundable.  If you are not able to attend:-

(1) You may transfer your reservation to another guest in case you are not able to attend.
(2) Reschedule to a future date based on availability.

As Chef orders from the fish market
daily and ingredients are prepared for your booking, any no-shows or cancellations, we will have to charge:-

(1) 100% same-day cancellations or less than 12 hours prior to your reservation
(2) 50% less than 24-hours prior to your reservation